ISO 9001:2015 Quality Management System

ISO 9001 is an international standard published by ISO (the International Organization for Standardization) that sets out the requirements for a Quality Management System (QMS). It is the world’s most widely recognized quality standard, helping organizations of any size or sector consistently provide products and services that meet customer and regulatory requirements.

Certification to ISO 9001:2015 demonstrates to your customers, partners and regulators that you are committed to quality and continual improvement — a powerful differentiator in competitive markets.

The seven quality management principles

ISO 9001:2015 is built on seven principles that underpin an effective quality management system:

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence-based decision making
• Relationship management

Key benefits of certification

• Consistently meet customer and applicable statutory and regulatory requirements
• Improve operational efficiency and reduce waste and rework
• Strengthen customer satisfaction, trust and retention
• Enable evidence-based, risk-aware decision making
• Open doors to new markets and tenders that require certification
• Build a culture of continual improvement across the organization

Who should get certified?

ISO 9001 applies to organizations of every size and industry — from manufacturing and construction to IT, healthcare, education and professional services — that want to establish a robust, customer-focused quality management system.

The Cetonix certification roadmap

• Application & proposal — share your scope; we agree the certification proposal and roadmap.
• Stage 1 audit — we assess readiness and documentation against ISO 9001 requirements.
• Stage 2 certification audit — on-site assessment of your implemented QMS and closure of findings.
• Certification & surveillance — award of certificate, followed by annual surveillance audits to maintain it.

Cetonix delivers accredited ISO 9001:2015 certification that is impartial, credible and monitored per ISO 17021. Talk to our team to begin your certification journey.